Late Arrival

We all know the traffic in Los Angeles, please plan your arrival to the salon accordingly.  Clients arriving over 15 minutes late may have to be rescheduled in order to respect the schedule of other guests. This is at the discretion of the salon.


All of our appointments are confirmed via e-mail 48 hours in advance. "Appointments can be cancelled or rescheduled 24 hours in advance at no charge. We reserve the right to charge 50% of the service fee if the appointment is not cancelled within 24 hours".

Service Adjustments

We believe that each guest should be fully satisfied with their haircut and color services.  If for any reason a guest is dissatisfied, we will gladly make adjustments at no additional charge.  Adjustments to services must be scheduled within one week of your original service.

**Disclaimer For clients Receiving a Service**

We will only use products sold within our salon to guarantee the quality of our services.